Information we collect
When you request service, we collect the name, email address, phone number, city, service details, and message you provide. We also record your privacy acknowledgment, separate SMS consent choices, the consent wording and version, submission source, and submission time. Our hosting and security providers may process technical information such as IP addresses and request logs to operate and protect the website.
How we use information
We use your information to respond to inquiries, arrange appointments, provide service updates, maintain service and consent records, and protect against abuse. We send service text messages only when you opt in to service SMS, and promotional text messages only when you separately opt in to marketing SMS. You may request service without consenting to text messages.
Mobile information and SMS consent
We do not sell, rent, or share mobile phone numbers, mobile information, or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties, except the providers required to process your request, maintain consent records, and deliver our messaging service. Those providers may process this information only to provide services on our behalf.
Service providers
We use Firebase for hosting, blog storage, and owner authentication. Contact forms are processed by FormSubmit and delivered by email. FormSubmit may retain submissions for 30 days. Consent records are included in our business email records. When SMS is enabled, messaging providers process information needed to deliver messages. These providers receive information necessary to perform their functions for us. We may disclose information when required by law or when reasonably necessary to protect rights, security, or safety.
Cookies and external links
Owner sign-in uses Firebase authentication storage in your browser. The public site does not use advertising cookies. Fonts may be loaded from Google Fonts. Links to Google Maps, Facebook, and Instagram lead to services with their own privacy policies.
Retention and security
We retain inquiry and consent records as needed to provide service, resolve issues, document consent, and meet legal obligations. Access is limited to authorized personnel and service providers. No internet service can guarantee absolute security.
Your choices
To request access, correction, or deletion of your information, email lance@lindseygaragedoor.com or call 214-326-3095. We may need to verify your request and retain records where necessary to meet legal obligations. Reply STOP to a text message to opt out of that messaging program. Reply HELP for assistance. Withdrawing SMS consent does not prevent you from contacting us by phone or email.
Children and policy changes
This site is intended for adults seeking garage door services. We do not knowingly collect personal information from children under 13. We may update this policy by posting a new effective date on this page.
Contact
Lindsey Garage Door Repair, LLC
4341 Lindbergh Dr. Ste. 200A, Addison, Texas 75001
lance@lindseygaragedoor.com
214-326-3095